Supporting Resident Dignity Through Advance Care Planning

Imagine a world where every aged care resident's wishes aren't buried in paperwork but live in a secure, accessible, and respectful digital space. This is the reality Evaheld Legacy Vault offers—transforming advance care planning from a daunting tick-box task into a heartfelt conversation and confident, dignified care.

Reframing Advance Care Planning: More Than Just Paperwork

Advance Care Planning (ACP) is often misunderstood as a bureaucratic requirement—a set of forms to be completed and filed away. However, in the context of Australian aged care, ACP is far more than paperwork. It is a vital act of honouring the resident’s voice and values, ensuring that their preferences for future care are known, respected, and upheld. When approached with empathy and professionalism, ACP becomes the cornerstone of person centred care and dignity in care.

Honouring Residents’ Choices: Moving Beyond the Tick-Box

ACP should never be reduced to a tick-box exercise. Instead, it is a compassionate dialogue—an ongoing conversation that places the resident at the heart of all decisions. This process allows individuals to express their wishes, beliefs, and priorities for care, especially as their health needs change. By reframing ACP in this way, facilities can foster a culture where every resident’s autonomy is respected and their dignity preserved.

Real-Life Scenario: The Impact of ACP on Family Harmony

Consider a facility that once faced a difficult situation: a resident experienced a sudden health crisis, and family members disagreed about the best course of action. Without a clear ACP, staff were left uncertain, and the family experienced distress and conflict. After embracing ACP as a core part of their care approach, the facility saw a transformation. Residents were encouraged to document their wishes, and families were invited to participate in these conversations. When similar situations arose, staff had clear guidance, families felt reassured, and the resident’s choices were honoured—reducing stress for everyone involved.

Alignment with Aged Care Quality Standards

Advance Care Planning directly supports Standard 2 (Ongoing Assessment and Planning) and Standard 7 (Human Resources) of the Aged Care Quality Standards. By documenting and regularly updating ACPs, facilities ensure that care is tailored to each resident’s evolving needs and values. This not only meets regulatory requirements but also provides clear direction for staff, reducing uncertainty and moral distress during challenging moments.

• Standard 2: Ensures ongoing assessment and planning that reflects the resident’s preferences.
• Standard 7: Empowers staff with the knowledge and confidence to deliver care aligned with known wishes.

Empowering Residents and Bringing Peace to Families

When residents are invited to share their values and preferences, they experience a sense of control and dignity. Families, in turn, gain peace of mind knowing that their loved one’s wishes will be respected, even in difficult circumstances. This proactive approach minimises the risk of conflict and emotional distress, fostering a supportive environment for all.

Relief and Confidence for Clinical Staff

For clinical care teams, having accessible and up-to-date ACPs provides both emotional and practical relief. Staff can act confidently, knowing they are upholding the resident’s wishes. This reduces the burden of decision-making during crises and helps build trust between residents, families, and care providers.

Evaheld Legacy Vault: Enabling Dignified Advance Care Planning

The Evaheld Legacy Vault is designed to make ACP a truly resident-centred experience. Unlike traditional clinical forms, Evaheld offers a secure, non-clinical space where residents can document their values, wishes, and formal ACP/ACD documents in their own words. The partner dashboard enables facilities to monitor engagement and ensures that these critical documents are always accessible to authorised staff. This seamless integration supports a culture of dignity in care, making ACP a living, breathing part of everyday practice rather than a forgotten file.

“Advance Care Planning is not just paperwork—it is the foundation of person centred care, empowering residents, families, and staff to navigate the future with confidence and compassion.”

Plan ahead with confidence — create your free Advance Care Plan in the Evaheld Legacy Vault to record your healthcare wishes, appoint decision-makers, and give your loved ones clarity, comfort, and peace of mind.

The Role of Documented Care Wishes in Reducing Family Conflict

Advance Care Planning (ACP) is far more than a compliance exercise—it is a compassionate practice that places the resident’s voice, values, and preferences at the heart of aged care. In the Australian context, where families are often called upon to make difficult decisions during health crises, the absence of clear, documented wishes can lead to significant stress, confusion, and conflict. By contrast, a well-documented Advance Care Directive (ACD) or ACP empowers residents, supports families, and guides care staff with clarity and confidence.

Common Sources of Family Stress and Conflict

When a resident’s wishes are not clearly documented, families can face considerable emotional turmoil. Common sources of conflict include:

• Uncertainty about the resident’s true preferences—family members may have differing opinions or memories about what their loved one would have wanted.
• Disagreements over medical interventions—without a formal Advance Care Directive, families may argue over whether to pursue aggressive treatments or focus on comfort care.
• Delays in decision-making—unclear wishes can lead to hesitation, resulting in treatment delays that may not align with the resident’s values.

How Documented ACPs Bring Clarity and Reduce Disputes

Documented care wishes act as a guiding light during stressful times. When a resident’s values and preferences are recorded in an accessible, resident-friendly format—such as the Evaheld Legacy Vault—families and staff have a clear reference point. This transparency:

• Reduces ambiguity by providing a single, authoritative source of truth.
• Minimises the risk of family conflict by ensuring everyone is working from the same information.
• Prevents unnecessary delays in treatment, as care staff can act swiftly in accordance with known wishes.

Family Peace Through Transparent Advance Directives

Many aged care facilities report that families experience greater peace of mind when their loved one’s Advance Care Directive is documented and accessible. For example, when a resident has clearly stated their preference for a particular Medical Decision Maker or outlined their wishes regarding life-sustaining treatments, families are relieved of the burden of making these choices under pressure. This clarity fosters unity and reduces the likelihood of disputes at critical moments.

Easing Decision-Making Burdens on Loved Ones

The emotional weight of making medical decisions for a loved one can be overwhelming. Documented ACPs ease this burden by:

• Allowing families to honour the resident’s wishes with confidence, rather than second-guessing or feeling guilt.
• Providing a sense of closure and reassurance that the resident’s dignity and autonomy are respected.

Empowering Care Staff with Confidence and Clarity

Clear documentation directly supports Aged Care Quality Standard 2 (Ongoing Assessment and Planning) and Standard 7 (Human Resources). When care staff have immediate access to a resident’s documented wishes—enabled by the Evaheld partner dashboard—they can:

• Deliver care that aligns with the resident’s values and legal directives.
• Act swiftly and appropriately during emergencies, reducing uncertainty and stress for all involved.
• Feel confident that their actions are supported by clear, resident-endorsed guidance.

The Therapeutic Effect of Documented Wishes

For residents, knowing their Advance Care Directive and Family Legacy documents are safely stored and accessible through the Evaheld Legacy Vault provides a profound sense of security and dignity. This assurance not only supports their emotional wellbeing but also strengthens trust between residents, families, and care teams.

Harnessing Technology: Evaheld Legacy Vault as a Digital Care Planning Platform

Advance Care Planning (ACP) is far more than a compliance requirement—it is the foundation of person-centred, dignified care in the Australian aged care sector. The Evaheld Legacy Vault stands at the forefront of this movement, offering a secure, digital care planning platform that transforms ACP into a meaningful, empowering experience for residents, families, and care staff alike.

Redefining ACP: From Paperwork to Personal Empowerment

Traditional approaches to ACP often reduce the process to a bureaucratic exercise, focusing on forms and checklists. The Evaheld Legacy Vault reframes ACP as a resident-led journey, where each individual’s voice, values, and preferences are captured and respected. This digital advance directive platform ensures that residents are not just participants, but active authors of their future care, directly supporting Standard 2 (Ongoing Assessment and Planning) and Standard 7 (Human Resources) of the Aged Care Quality Standards.

Resident-Friendly, Non-Clinical Environment

Evaheld provides a comforting, non-clinical digital environment, intentionally designed to put residents at ease. The platform’s intuitive interface allows users to document their wishes, upload multimedia files, and share personal stories—all in their own words. This approach not only preserves dignity but also supports legacy creation, enabling residents to leave messages, photos, and videos for loved ones.

Secure Digital Vault for ACP Documents

Security and accessibility are paramount in care planning. The Evaheld Legacy Vault employs robust encryption to protect sensitive information, ensuring that digital advance directives and other ACP documents are stored safely. Facilities can rely on the platform’s secure digital vault to provide instant, authorised access to critical documents when needed, reducing uncertainty and treatment delays during health crises.

AI Assistant Charli: Simplifying Complex Conversations

One of the standout features of Evaheld is its innovative AI assistant, Charli. Charli guides residents through the care planning process, breaking down complex medical and legal jargon into simple, understandable language. This AI-driven support empowers residents to engage confidently in ACP, regardless of their health literacy or technical skills.

Emergency QR Access for Clinicians and Families

In urgent situations, timely access to ACP documents can make all the difference. Evaheld addresses this challenge with emergency QR access cards, which can be provided to authorised clinicians and family members. By simply scanning the QR code, essential information is made available instantly, supporting rapid, informed decision-making and ensuring that care aligns with the resident’s documented wishes.

Comprehensive Integration of Values and Preferences

Evaheld’s care planning platform goes beyond forms and checklists. Residents can integrate personal values, family stories, and detailed care preferences into their digital advance directive. This holistic approach ensures that care staff have a complete understanding of what matters most to each resident, reducing family conflict and giving staff the confidence to act in accordance with known wishes.

Unlimited Recipients and Lifetime Access

• Unlimited document recipients: Residents can share their ACP documents with as many trusted individuals as they wish.
• Lifetime access: Documents remain accessible for life, with no ongoing fees for basic storage and sharing.
• Emergency QR code access: Ensures critical information is always available when it matters most.

Facility Management and Oversight

The Evaheld partner dashboard enables aged care facilities to monitor engagement with ACP, ensuring that every resident’s preferences are documented and accessible to authorised staff. This streamlined management supports compliance, reduces administrative burden, and upholds the highest standards of resident-centred care.

“Evaheld is not just a secure digital vault—it is the ultimate enabler of dignified advance care planning, giving every resident a voice and every care team the tools to listen.”

Navigating Challenges: Initiating & Storing Advance Care Conversations

Advance Care Planning (ACP) is more than a regulatory requirement—it is the foundation of person-centred, dignified care in the Australian aged care sector. Yet, initiating and securely storing these vital conversations can present real challenges for facility managers, clinical care managers, and wellbeing coordinators. Addressing these challenges head-on is essential to uphold resident dignity, empower choice, and meet the Aged Care Quality Standards, particularly Standard 2 (Ongoing Assessment and Planning) and Standard 7 (Human Resources).

Overcoming Barriers: Starting ACP Discussions with Sensitivity

Many staff find it difficult to begin ACP conversations due to discomfort, uncertainty, or fear of causing distress. However, when approached with compassion and professionalism, these discussions become opportunities to honour each resident’s voice and values. ACP should never be a tick-box exercise; it is about understanding and documenting what matters most to each individual.

• Normalise ACP: Integrate ACP into routine assessments and care planning, making it a standard part of the resident journey rather than a one-off event.
• Build Trust: Encourage open dialogue by creating a safe, non-judgemental environment. Use clear, simple language and listen actively to residents and their families.
• Provide Training: Equip staff with communication skills and confidence to discuss sensitive topics, ensuring they understand the importance of ACP for both residents and care teams.

Embedding ACP in Everyday Practice

Regular engagement with ACP not only improves completion rates but also ensures that care plans reflect residents’ evolving preferences. Embedding ACP into ongoing assessments allows for timely updates as health situations or personal wishes change. This proactive approach reduces uncertainty during health crises, empowers residents, and minimises family conflict when difficult decisions arise.

• Routine Reviews: Schedule regular ACP reviews as part of care planning meetings or health assessments.
• Collaborative Approach: Involve residents, families, and multidisciplinary teams to ensure all perspectives are considered and documented.

Secure Digital Vault: Storing and Accessing ACP Documents

One of the most significant challenges in ACP is ensuring that conversations and documents are stored securely, yet remain easily accessible to authorised staff when needed. Traditional paper-based systems are prone to misplacement and can be difficult to update. Digital Care Planning, through a Secure Digital Vault, offers a modern solution.

“Digital tracking and storage not only simplify management but also ensure that critical documents are always available, supporting compliance and care quality.”

Evaheld Legacy Vault: Enabling Dignified, Accessible ACP

The Evaheld ecosystem is designed as the ultimate enabler of dignified Advance Care Planning. The Evaheld Legacy Vault provides a resident-friendly, non-clinical space for individuals to document their values, preferences, and formal ACP/ACD documents. This empowers residents to take ownership of their care planning in a supportive environment.

• Resident Empowerment: Residents can update their wishes as circumstances change, ensuring their care preferences are always current.
• Facility Oversight: The Evaheld partner dashboard allows managers to monitor which residents have engaged with ACP, track document completion, and ensure compliance with quality standards.
• Secure Access: Authorised staff can access up-to-date ACP documents instantly, reducing delays and uncertainty during care transitions or emergencies.

Training and Comfort with Digital Tools

To maximise the benefits of Digital Care Planning, it is crucial to provide staff with training on using the Evaheld dashboard and Secure Digital Vault. This not only promotes resident comfort and trust but also ensures that the entire care team can confidently support and honour each resident’s choices.

Preserving Legacy Beyond Care: Family Stories and Personal Values

Advance Care Planning (ACP) is far more than a clinical requirement—it is a profound opportunity to honour each resident’s unique story, values, and family legacy. In the Australian aged care sector, truly person-centred care means recognising that every individual brings a lifetime of experiences, beliefs, and relationships that deserve to be respected and preserved. When ACP is approached as a holistic process, it strengthens dignity, fosters emotional wellbeing, and ensures that care extends beyond medical directives to embrace the whole person.

ACP as a Pathway to Family Legacy and Personal Values

ACP should not be seen as a bureaucratic tick-box exercise. Instead, it is a chance to capture what matters most to residents—be it their family stories, cultural traditions, or personal values. By encouraging residents to articulate their wishes, preferences, and legacy elements, facilities can create a richer, more meaningful care experience. This approach directly supports Standard 2: Ongoing Assessment and Planning by ensuring that care plans reflect not only clinical needs but also the resident’s identity and legacy.

• Family Legacy: Residents can share stories, wisdom, and life lessons that define their family heritage.
• Personal Values: Documenting beliefs, spiritual preferences, and life philosophies guides care staff in delivering respectful, individualised support.
• Legacy Preservation: Including these elements in ACP enriches the process, supporting emotional wellbeing for both residents and their families.

Evaheld Legacy Vault: A Resident-Friendly Solution

The Evaheld Legacy Vault is designed to make legacy preservation a seamless part of ACP. Unlike traditional clinical documentation, Evaheld offers a secure, non-clinical space where residents can upload video messages, photos, and written reflections. This multimedia approach allows residents to share milestones, express gratitude, and leave messages for loved ones—ensuring their voice endures beyond care. The platform’s partner dashboard enables facility managers and care teams to track engagement and ensure that these vital documents are always accessible to authorised staff when needed.

• Store video messages and photos to capture personality and memories.
• Document life milestones and family achievements to preserve heritage.
• Record organ donation preferences and pain management wishes alongside personal stories.

Bridging Clinical Care with Emotional Connection

Integrating legacy elements into ACP bridges the gap between clinical care and emotional connection. When care staff have access to a resident’s personal history and values, they can provide more compassionate, informed support—especially during health crises. This clarity reduces uncertainty, empowers staff to act confidently, and minimises family conflict by ensuring everyone understands the resident’s wishes.

“Legacy preservation strengthens family bonds and upholds resident dignity. It transforms ACP from a clinical task into a meaningful, person-centred journey.”

Supporting Holistic, Person-Centred Care

By embracing legacy preservation, facilities demonstrate a commitment to holistic care that respects the whole person—not just their medical needs. The Evaheld ecosystem empowers residents to share their stories and values, giving families comfort and continuity, and providing staff with a deeper understanding of those in their care. This approach aligns with the Aged Care Quality Standards and supports emotional wellbeing, dignity, and choice at every stage of the care journey.

A Vision for the Future: Digital Advance Care Planning as Standard Practice

Imagine an Australian aged care sector where every resident’s wishes are respected, known, and seamlessly accessible—where Advance Care Planning (ACP) is not just a compliance exercise, but a living, breathing part of daily care. This vision is rapidly becoming reality as digital solutions like the Evaheld Legacy Vault transform how facilities approach ACP, setting a new standard for person-centred, dignified care.

From Paperwork to Personhood: Honouring Resident Voice

Too often, ACP has been viewed as a bureaucratic hurdle—a document to file away. However, at its core, ACP is about honouring the resident’s voice. It is the process of capturing what matters most to each individual: their values, preferences, and choices for future care. When these wishes are documented and easily accessible, care teams can deliver truly person-centred support, even during times of crisis or transition.

Supporting National Standards Through Digital Advance Directives

Digital Advance Care Directives directly support the Aged Care Quality Standards, particularly Standard 2 (Ongoing Assessment and Planning) and Standard 7 (Human Resources). By providing clear, up-to-date guidance, digital ACPs reduce uncertainty for staff and ensure that care aligns with each resident’s expressed wishes. This clarity is especially vital during emergencies, when quick decisions must be made and family members may be under stress.

• Standard 2: Digital ACPs enable ongoing, accessible planning, ensuring care adapts as residents’ needs and preferences evolve.
• Standard 7: Staff are empowered with the knowledge and confidence to act in accordance with documented wishes, reducing the risk of errors or miscommunication.

Benefits for Residents, Families, and Staff

When ACP is integrated into a care planning platform like Evaheld, the benefits are far-reaching:

• Empowered Residents: Residents are given a safe, non-clinical space to express their values and document their choices, supporting dignity and autonomy.
• Reduced Family Conflict: Clearly documented wishes reduce the emotional burden on families, minimising disagreements during stressful times.
• Confident Staff: Instant access to up-to-date care plans gives staff the confidence to provide care that is both compassionate and compliant.

Addressing Practical Challenges: Accessibility and Security

One of the main barriers to effective ACP has been the challenge of initiating sensitive conversations and ensuring that documents are stored securely yet remain accessible when needed. The Evaheld Legacy Vault addresses these issues by providing:

• A resident-friendly, digital environment for documenting values and uploading formal ACP/ACD documents.
• A secure partner dashboard for facilities, allowing managers to monitor engagement and ensure authorised staff have access to critical information at any time.

Scaling Digital ACP: Education, Technology, and Policy

As the aged care sector continues to embrace digitalisation, standardising digital ACP access can significantly improve care consistency nationwide. Education and training are key to scaling adoption, ensuring all staff understand both the technical and compassionate aspects of ACP. Future policy shifts may also incentivise widespread uptake, with funding and accreditation linked to digital care planning practices.

“Digital ACP platforms like Evaheld are not just tools—they are enablers of dignity, clarity, and confidence in care.”

With secure, accessible digital solutions, Australian aged care facilities can look forward to a future where every resident’s wishes are honoured, every staff member is empowered, and families can trust that their loved ones’ voices will always be heard.

Wild Card: If ACP Were a Journey Instead of a Form

Advance Care Planning (ACP) is often misunderstood as a bureaucratic necessity—a form to be filled, filed, and forgotten. Yet, when reframed as a journey rather than a checklist, ACP becomes a powerful process of honouring each resident’s voice, values, and preferences. For aged care leaders and staff, this shift in perspective can transform ACP from a clinical obligation into the heart of person centred care.

Imagine ACP as a personal voyage, where every resident is the navigator of their own future. Instead of a single destination, the journey is made up of many waypoints—each conversation about hopes, fears, and preferences is a significant stop along the way. Each document, whether it’s a formal Advance Care Directive or a note about what brings comfort, becomes a landmark that guides care teams and families through uncertain terrain.

In this analogy, the Evaheld Legacy Vault serves as the resident’s travel journal. It is more than a secure digital repository; it is a living archive where stories, instructions, and memories are preserved. Residents can record not only their clinical wishes but also the values and experiences that shape those decisions. For staff, this means access to a rich, authentic understanding of the person behind the plan—empowering them to deliver truly person centred care, even in moments of crisis.

This journey-based approach to ACP directly supports the Aged Care Quality Standards, particularly Standard 2 (Ongoing Assessment and Planning) and Standard 7 (Human Resources). By mapping out each resident’s wishes, care teams have clear guidance, reducing uncertainty and stress during critical moments. The Evaheld partner dashboard ensures that these essential documents are always accessible to authorised staff, closing the gap between planning and practice.

For families, knowing that their loved one’s journey has been mapped out brings comfort and clarity during difficult times. It reduces the risk of conflict and confusion, as everyone can see the resident’s wishes in their own words. For residents, this process is empowering—they are not passive recipients of care, but active participants in shaping their own story.

Using the journey metaphor can also ease apprehension around ACP discussions. Many residents and families feel anxious or resistant when faced with clinical forms and legal jargon. By inviting them to see ACP as an opportunity to chart their own course, staff can foster more open, meaningful conversations. This creative approach not only aids memory and understanding for staff and families but also supports deeper emotional connection and acceptance.

Encouraging staff to adopt this mindset transforms the ACP process into an ongoing partnership. Care is no longer something done to the resident, but something done with them, in alignment with their unique journey. This shift fosters trust, respect, and dignity—core principles of quality aged care.

In conclusion, reframing Advance Care Planning as a journey rather than a form has the potential to revolutionise the culture of aged care. The Evaheld Legacy Vault stands as the ultimate enabler of this vision, providing a resident-friendly, non-clinical space for documenting values and storing formal ACP documents. By embracing this metaphor, aged care facilities can move beyond compliance, empowering residents, supporting staff, and delivering care that is truly person centred and dignified—every step of the way.

Future-Proof Your Family’s Story with the Evaheld Legacy Vault

Imagine a single, permanent home for your life's most precious layers: the laughter in your stories, the wisdom in your wishes, and the clarity of your care plans. The Evaheld Legacy Vault is that home—a guaranteed sanctuary for your legacy, designed to outlive the digital noise and ensure your voice is heard for generations.

This is more than storage; it's the one account your family will thank you for creating.

Take control of what matters most — set up your free Evaheld Legacy Vault to keep your stories, care wishes, and essential documents safe, organised, and instantly shareable with loved ones and advisers, for life.

Get Your Vault Running in Minutes with Charli, Your AI Legacy Preservation Assistant

Stop feeling overwhelmed. Charli is your proactive guide who simplifies every step—from setting up your vault and inviting family members to sending smart content requests and helping you articulate your stories. She doesn't just help you write; she helps you build, ensuring your entire legacy is preserved efficiently and authentically.

Your All-in-One Legacy Solution

• Preserve a Rich, Living History: Build a first-person narrative with video messages, audio recordings, legacy letters, and recipes—a digital heirloom where your wisdom and memories are kept safe and searchable.
• Co-Create in Family Rooms: Spark conversations and gather memories together in shared, collaborative spaces. It’s a living scrapbook that grows with every contribution from your family.
• Simplify Every Step with Charli, Your AI Legacy Preservation Assistant: From onboarding and inviting family to sending content requests and articulating your stories, Charli provides proactive guidance throughout your entire legacy-building journey—ensuring nothing is forgotten while keeping the process effortless.
• Honour Your Care Wishes: Complete your legally valid Digital Advance Care Directive with our intuitive tool. Grant loved ones and clinicians instant, secure access, ending frantic document searches for good.
• Grant Emergency Access in Seconds: Share or print your unique QR Emergency Access Card. A single scan gives first responders immediate access to your directives, enabling faster, better-aligned care when every second counts.
• Safeguard Every Essential Document: Consolidate your will, power of attorney, superannuation details, and more in one bank-grade encrypted vault. Your family will always find what they need, securely.

How to Secure Your Legacy in Minutes

1. Start Your Free Vault: Claim your personal, secure space in under a minute. No cost, no commitment.
2. Add Your People & Open Rooms: Invite family to shared Rooms to begin co-creating your story and sending content requests.
3. Build Your Legacy: Use your built-in AI assistant to help capture memories and refine your messages. Upload documents and record your care wishes. Your voice, preserved forever.

Why Thousands Are Choosing Evaheld

By starting your free Evaheld Legacy Vault, you gain:

• A Living Time Capsule — preserve your family’s identity, values, and care choices in one lasting digital home.
• With Charli, Your AI Assistant, Preserving Your Story is Effortless
• Ease & Organisation — everything important, easily shared and always up to date.
• Peace of Mind for All Generations — loved ones know exactly what you wish, and where to find it.
• Free to Begin, Forever to Keep — create your vault now and secure lifetime access

Watch our Cofounder's Story to learn why we’re so passionate about Legacy Preservation and Advance Care Planning

The Best 3 Resources to Get Started

• Create Your Legacy Statement in 10 Minutes Flat
  
• Legacy Letters for Grandchildren
  
• Learn how to preserve your family legacy today—simple steps, meaningful impact, lasting connection.

Start Your Vault — It’s Free and Forever Yours

Building your Evaheld Legacy Vault takes minutes — and protects your stories, care plans, and family legacy for generations. Give your loved ones the greatest gift of all: peace of mind that never expires.

TL;DR: Advance Care Planning is vital for respecting residents' dignity and choices. Evaheld Legacy Vault revolutionises this with a secure, user-friendly platform that empowers residents and simplifies care for staff.