Resources & Tools for Aged Care Services

Streamline your support work. Use a professional digital tool to securely gather client history, assess needs, and co-create support plans in a structured, efficient way.

This guide explains how families are better supported when care wishes, essential documents, and personal context are organised in one place. Evaheld helps reduce confusion and emotional strain while allowing care teams to focus on support, not administration.

This guide shows how community organisations can host planning conversations that help people organise Essentials, record Health & Care wishes via a QR Emergency Access Card, and preserve Story & Legacy. Evaheld builds preparedness, trust and participation without changing existing service workflows.

This article shows how retirement communities can offer a premium benefit by organising Essentials, capturing Health & Care wishes via a QR Emergency Access Card, and preserving Story & Legacy. Evaheld boosts resident dignity and family trust, adding value to your offering while staff keep current workflows.

Ageing safely at home relies on preparation and clarity. This article explores how organising care preferences, essential records, and personal context helps families and carers respond confidently—without introducing new systems or processes.

Families feel more supported when information is clear and accessible. This guide explains how structured care planning helps families understand preferences, access essential information, and make informed decisions—while organisations enhance their offering without added complexity.

Effective care coordination depends on timely access to the right information. This article shows how centralised records improve communication, reduce gaps, and support continuity of care—while complementing existing systems rather than replacing them.

Resident dignity is strengthened when care preferences and personal context are clearly recorded and accessible. This article explains how organisations can support person-centred care by enabling residents to document wishes and organise essential information, improving communication without adding operational burden.

Reduce caregiver stress and burnout. Download our free organisational toolkit with templates for medication schedules, appointment logs, and care coordination.

Maintaining a patient’s dignity and autonomy is the cornerstone of compassionate end-of-life care. This article provides practical approaches for care teams, underpinned by documented preferences. It covers respecting cultural and spiritual rituals, honouring personal routines (like favourite music or reading), managing symptoms in line with patient priorities (e.g., preferring alertness over total sedation), and facilitating meaningful final conversations. When these personal values are recorded and accessible, they guide daily care decisions, big and small. This ensures the patient remains an active individual in their care, fostering a sense of control and peace during a vulnerable time.

Person-centred aged care places the individual — not the system — at the heart of care decisions. This guide explores practical tools that support dignity, independence, and wellbeing by aligning care with a person’s values, preferences, and life history. Discover how thoughtful planning and the right digital tools can improve communication, continuity of care, and overall quality of life for older Australians.

For healthcare professionals, access to a patient’s documented wishes is invaluable. This article outlines how platforms like Evaheld integrate into clinical practice. Doctors and nurses can securely access a patient’s own advance care directive, medical history summary, and medication lists—with the patient’s permission. This reduces time spent gathering information from distressed families, minimises clinical guesswork, and ensures care aligns with the patient’s values, especially in emergencies. It supports compliance with informed consent standards and enhances interdisciplinary communication, leading to more confident decision-making and truly patient-centred care outcomes.